Category: Uncategorized

JOB RESPONSIBILITES:

• Provides health care to patients including diagnosis and treatment as team leader.
• Obtains medical histories, performs physical examinations, and makes diagnosis, and orders appropriate, standard laboratory and diagnostic procedures as necessary.
• Conduct interviews with patients, examine them, and perform tests (x-rays, MRIs, arthroscopy, and blood sampling) to make diagnoses. Determine the sort of treatment that is warranted. Surgical procedures include mending broken bones, reattaching ligaments and tendons, and replacing hips and joints with prosthetic devices. Orthopedic surgeons also perform noninvasive procedures like prescribing drugs and nutritional supplements; recommending therapeutic exercises; and immobilizing fractured bones with the use of braces, splints, and casts.
• Treat fractures and dislocations; torn ligaments, sprains, and strains; tendon injuries, pulled muscles, and bursitis; ruptured discs, sciatica, low-back pain, and scoliosis; knock knees, bow legs, bunions, and hammer toes; arthritis and osteoporosis; bone tumors, muscular dystrophy, and cerebral palsy; club foot and unequal leg length; abnormalities of the fingers and toes; and growth abnormalities.
• Study patients’ medical histories, then meets with patient to discuss their complaints and symptoms.
• Examine or supervise the examination and diagnostic testing of patient.
• Make diagnoses, and recommend surgery or other treatment
• Schedule facilities and medical staff for operation.
• Perform surgical and noninvasive procedures.
• Prescribe drugs and supplements.
• Create postoperative-care plans, and recommend lifestyle changes involving diet, exercise, and other matters
• Evaluates procedure results. Provides preventative as well as acute care.
• Provides continuity of care by developing and implementing patients’ plan of care.
• Provides patient education about underlying medical condition, self-management of acute or chronic illnesses and tailors instructions to patients’ individual circumstances.
• Instructs and counsels patients regarding therapeutic regimens, promoting wellness and health maintenance.
• Prescribes medications.
• Documents exam and progress notes in the Electronic Medical Record. Provides referral letters as needed.
• Collects, monitors and reports on patient outcomes.

• Ensure HIPAA and OSHA guidelines are followed at all times.
• Responsible for the conduct and care given by other clinical office staff including nurses, medical assistants and technologists. The physician is the head of the clinical team.
• Responsible for conduct and patient interaction of shadowing medical students, physician extenders and nursing interns.
• Provide daily call coverage to local hospital.
• Responsible for meeting quality benchmarks established by Payors, NYS DOH or Center for Medicare/Medicaid Services.
• Follows established evidence based practices and assures good quality patient care.
• Must build a patient population base to generate revenue to cover salary & expenses.

Job Summary:

This role is responsible for assisting Meeting House Lane, Medical Practice in the overall operational efficiency and strategic direction of multiple ambulatory practices. The ideal candidate will possess strong leadership and analytical skills to drive process improvement, staff development, and financial performance. Key responsibilities include assisting in overseeing daily operations, implementing strategic plans, and ensuring compliance with organizational goals.

The Assistant Director of Operations will collaborate closely with the director, practice administrators, corporate office staff, and providers to optimize patient care, enhance efficiency, and foster a positive work environment. This position reports to the Director of Operations for SB Administrative Services, LLC & Stony Brook Community Medical,PC

Essential Job Functions:

• Leadership and Planning: Excels in leadership, goal setting, and process implementation. Possesses strong analytical and problem-solving skills to address complex challenges.
  • Collaborates with the Director to prioritize and execute key projects and initiatives.
• Staff Leadership: Provides guidance and support to practice staff.
• Process Improvement: Identifies and implements process improvements to streamline workflows and enhance practice performance.
• Practice Onboarding: Provides support for the integration of new practices into the network.
• Strategic Contribution: Provides strategic input to optimize ambulatory practice operations.
• Strategic Planning: Contributes to the development and execution of departmental strategic plans.
• Operational Efficiency: Evaluates staffing and patient flow to maximize provider productivity and enhance operational efficiency.
• Operational Expertise: Demonstrates a strong understanding of operations management principles and their application to healthcare.
• Operational Oversight: Supports the Director in the day-to-day administrative management of ambulatory practices.
• Performance Analysis: Develops and analyzes practice metrics to support strategic decision-making. Provides data-driven insights to optimize operations and drive future initiatives.
• Software Implementation: Supports the implementation, training, and optimization of practice management software (e.g., Phreesia, athenaIDX, Blk Bag, Cyracom).
  • Disseminates performance reports for Phreesia metrics to practices for review and provides guidance on optimizing utilization.
• Collaborative Partnerships: Fosters strong relationships with corporate office and practice administrators to achieve shared goals.
• Site Visitation: Conducts regular site visits to assess operational performance. Travel will be required to East End locations
• Cross-Functional Support: Provides coverage for various positions as needed.

Note: This job description is a summary of key responsibilities and does not encompass all duties, which may change over time.

Job Summary:

Act as a central point of communication among providers, patients and other team members of our team. Incumbent schedules patients for provider appointments and diagnostic testing utilizing knowledge of medical terminology and practice policies and protocols. Troubleshoots patient concerns and routes calls to the appropriate staff member when needed.

Essential Job Functions:

• Answer large volume of calls promptly.
• Screen all calls for urgency and handle all calls with confidence, compassion and efficiency.
• Schedules patient appointments and diagnostic testing for all providers.
• Collect and verify patient demographic information as well as verify insurance when appropriate.
• Accurately records patient messages and routes them to the provider or appropriate team member.
• Reviews and maintains provider’s schedules according to practice guidelines to ensure patients are scheduled appropriately.

The purpose of this position is to create, maintain, audit and retrieve medical records by gathering appropriate information/forms and auditing charts for completeness and accuracy. Responds to requests for medical records. Candidates must be able to adapt to an ever changing, busy environment. Candidates must be reliable and a team player with a positive attitude, having excellent computer and verbal/written communication skills working closely with front office staff, personnel, physicians and insurance companies.

Responsibilities include but are not limited to:

• Scanning/attaching into electronic charts records obtained through fax server or forwarded from other staff in a timely manner making sure documents are placed in correct charts and messages sent to correct staff/departments.
• Process and forward requests for medical records from patients, outside physicians, facilities, legal and insurance offices and handle requests from NSC/SBCM physicians, making sure all proper authorizations have been received. Scans confirmations
• Utilizing various portals in obtaining medical records requested from providers.
• Reviews schedules in advance, obtaining, scanning, and noting the necessary clinical information for physicians to abstract.
• Review and handle all electronic messages in a timely & efficient manner.
• Process all signed testing including scanning, attaching, faxing, and forwarding to ordering physicians in a timely manner.
• Responds to request for medical records, processes letters and reports, answers and directs telephone calls in the department.

• Print providers’ daily schedules. Proof, format, and fax outgoing letters and correspondence with accuracy. Send messages to providers to electronically sign their office progress notes.

• Keeps supervisor informed of problems or issues.
• Complies with federal HIPAA regulation and polices for privacy and security of patient information.

• Obtain and enter all demographic information for both the patient and their partner, (where applicable.)
• Set up and explain portal use for patient/couple. Trouble shoot any issues patients are having with the portal
• Assign all appropriate paperwork/consents to the portal
• Verify eligibility and benefits within 24 hours of call
• Upload benefit information to the portal, notify patient by text and follow up call.
• Explain and answer all patient benefit questions
• Enter appointments into eIVF and TEAMS accurately
• Confirm new patient appointments
• Ensure all documents are in place(registration/Insurance/pharmacy cards/licenses/photos and patient history complete) prior to their appointment
• Verify insurance benefits every 6 months for existing patients.
• Verify and enter new insurances for existing patients.
• Back up for call center
• Back up for scanning
• Back up for record releases

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Job Summary:

Responsible for the coordination of the front reception area in regards to the professional services while ensuring the highest level of patient satisfaction and care.

Essential Job Functions:

• Perform all necessary receptionist duties including the answering, screening and the routing of phone calls. Take appropriate messages and ensure the proper delivery of those messages.
• Greet and register each patient as they arrive
• Verify patient demographics and insurance information.
• Schedule patient appointments and obtain any necessary documentation that may be required for such appointment.
• Enters patient data into the electronic health records as well as documenting the payment into the patient’s electronic medical record at the time of service.
• Schedule ancillary services and other procedures
• Maintain patient charts and filing into EMR system
• Prepare patient charts, physician schedules, and confirm appointments one day prior to scheduled appointment
• Able to utilize all software available to assist in professional services including SPM, Cerner and Microsoft Word.
• Verify and counsel patients regarding their insurance benefits.
• Collect payments from patients.
• Obtains authorizations for ancillary tests and medical procedures.
• Responsible for coordinating and processing of all patient referrals including specialty and ancillary services.
• Utilizes a high degree of accuracy in obtaining and verifying that registration, demographic and insurance information is correct and up to date.
• Follows procedures for proper authorization and processing of all referral services.
• Supports physicians and patients in synchronizing appointments, authorizations and tests taking place in different practices.
• Communicates with patient and practice to ensure follow through with referrals.
• Ensure patient results and correspondences are reviewed by the physician(s) and appropriate follow up is performed according to the physician (s) direction
• Ensure HIPAA guidelines are followed
• Type various letters, reports or any other correspondence
• Necessary cross training to provide coverage for the office as needed

General Purpose :

Responsible for the daily coordination of the clinical aspects of the medical office practice to ensure the highest level of patient care.

• Place patients in the examination rooms and document for the physician the medication log , vitals and the main reason for the visit in the Electronic Medical Record (EMR).
• Record Vital Signs(blood pressure, pulse, temperature) and measurements of height and weight, in the EMR.
• Assist the physician with special procedures and physical exams.
• Schedule ancillary services and other procedures as needed.
• Maintain the patient charts and scan documents into the EMR.
• Ensure patient results and correspondences are reviewed in a timely manner by the physician and appropriate according to the physician’s orders.
• Maintain an adequate supply of inventory in each of the exam room while ensuring the cleanliness of the examination rooms.
• Maintain the organization of the sample medication closet.
• Ensure HIPAA guidelines are followed.
• Cross train to provide coverage for the office as needed.

Job Summary:

The Insurance Benefits Verification Specialist plays a crucial role in the fertility practice by ensuring accurate insurance coverage for patients. This position requires strong attention to detail, excellent communication skills, and a deep understanding of insurance policies and procedures. Part of this role is patient facing. It will require money collection and financial conversations with the patients.

Essential Job Functions:

• Rotate weekends and holidays as necessary
• Booking appointments (eIVF)
• Updating patient demographics/Insurance
• Verify patient insurance eligibility and coverage for fertility treatments and procedures
• Update patient records with insurance verification information
• Collecting patient out-of-pocket costs and co-payments.
• Communicate insurance information to patients in a clear and concise manner
• Answer patient questions regarding insurance coverage
• Stay current on changes in insurance regulations and policies that affect fertility

JOB SUMMARY:

The Authorization/Referral specialist works , as a liaison between the physician and the patient. The position interfaces with physicians, patients, and administrative personnel and answers phone calls, responds to fax and email communication and routes messages accordingly. The focus of the position is to obtain prior authorizations for medications and/or procedures.

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JOB RESPONSIBILITES:

• Obtains authorizations for ancillary tests and medical procedures.

• Responsible for coordinating and processing of all patient referrals including specialty and ancillary services.

• Utilizes a high degree of accuracy in obtaining and verifying that registration, demographic and insurance information is correct and up to date.

• Acts as liaison between the MSO and other healthcare providers while exhibiting a high level of customer service skills.

• Performs eligibility checks on members as necessary by telephone or electronically.

• Follows procedures for proper authorization and processing of all referral services.

• Supports physicians and patients in synchronizing appointments, authorizations and tests taking place in different practices.

• Communicates with patient and practice to ensure follow through with referrals.

• Ensures strict confidentiality of all health records, member information and follows HIPAA guidelines.

• Completes all administrative functions related with referral activities in an efficient manner.

• Enters all referral hospital, outpatient and other patient specialty health service authorizations into the EMR and practice management system.

• Responsible for monitoring all referral reports not received and follow up in a timely manner.

• Performs duties in honest and ethical manner.

• Perform other duties as assigned.

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Job Summary:

The role of Clinical Support staff is to ensure proper cleaning and stocking of exam rooms. They also assist in escorting patients to and from the parking lot, waiting rooms and/or suites as needed. They also will assist in transporting specimens to and from the laboratory.

Essential Job Functions:

• Clean exam rooms in between patients. This includes but is not limited to:Cleaning ultrasound probes utilizing Trophon machines
• Wiping down all surface areas
• Changing paper barrier on exam tables
• Ensuring proper stocking of supplies in each room
• Emptying garbage as need.
• Wiping down patient bathrooms
• Escorting patients from the waiting room to exam room
• Escorting patients via wheelchair from Recovery to the parking lot after procedures
• Delivering blood racks to the on-site laboratory for processing.
• Unpacking and stocking supplies for office, clinical and OR staff

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