Category: Uncategorized

Job Summary:

The role of the REI nurse practitioner/Designee for the 3rd Party Reproduction Program is to provide hands-on care to patients by triaging patients, managing diagnostic testing, coordinating treatment cycles, administering medications, managing intravenous lines, observing and monitoring patients’ conditions, maintaining records and communicating with the rest of the healthcare team including doctors, nurses, medical assistants, laboratory technologists, and administrative staff.

Essential Job Functions:

• Rotate weekends and holidays as necessary
• Perform initial patient screenings and patient history and physical examinations
• Update patient records and check records for accuracy at each patient appointment
• Analyze test data and determine the need for follow-up appointments and further treatment options
• Serve as the resource patients need for ongoing care information, counseling and provide guidance for any patients with critical conditions
• Perform diagnostic and therapeutic procedure such as intra-uterine insemination (IUI) as necessary
• Work within an multidisciplinary team to identify patients? care requirements, focus on their needs and act on them
• Nurture a compassionate environment by providing psychological support
• Prepare patients for examinations and perform routine diagnostic checks (venipuncture, monitor pulse, blood pressure and temperature, manage intravenous lines, provide drugs and injections etc.)
• Monitor and record patient?s condition and document provided care services
• Treat medical emergencies
• Triage patients to appropriate services within facility and appropriate outside facilities when necessary
• Coordinate patient diagnostic testing and treatment cycles
• Become familiar with and follow care regulations and standard operating procedures
• Be able to communicate complex medical concepts to people of all backgrounds and comply with HIPAA
• Participate in morning monitoring sessions, evening consult sessions and daily IVF procedures
• Provide coverage when necessary including weekends and holidays
• Create new patient learning material and hold educational sessions both in person and by webinar
• Maintain licensure and certification as required by law
• Complete American Society of Reproductive Medicine (ASRM) Nurse Certificate Course in Reproductive Endocrinology and Infertility within 2 years of hire date
• Travel to other sites when necessary
• Identify opportunities for process and quality improvement for patient flow
• Provide excellent customer service
• Develop, implement, and maintain nursing care standards for infertility nursing care.

Description Job Summary: Responsible for the coordination of the medical records in regards to the professional services while ensuring the highest level of patient satisfaction and care. The Medical Records Specialist is responsible for maintaining accurate and confidential patient medical records. This role is crucial in ensuring compliance with HIPAA regulations and other relevant legal requirements. The ideal candidate will possess strong organizational skills, attention to detail, and a strong commitment to patient privacy.

Responsibilities:

• Obtain any necessary medical records or documentation that may be required for an appointment.
• Accurately sort and enter patients? medical records into EMR in correct category.
• Maintain electronic medical records, ensuring they are complete, accurate, and up-to-date.
• Perform all necessary medical record duties including answering phone calls and calling other practices to obtain patient records. Take appropriate messages and follow up.
• Prepare patient charts with physician schedule to confirm all medical records are received and scanned in prior to upcoming appointments.
• Ensure timely release of medical records to authorized individuals or institutions.
• Assist in faxing medical record requests to Verisma and uploading fax confirmations to EMR.
• Follow up with outside practices until medical records have been received.
• Complete tasks of outstanding incoming record requests and release of information form requests.
• Communicate with patients to ensure complete records request received correctly, assist with amendments.
• Act as a liaison between Island Fertility and Verisma.
• Able to utilize all software available to assist in professional services including SPM, Cerner, eIVF and Microsoft Office.
• Assist with coordinating and processing of all patient referrals including specialty and ancillary services.
• Utilizes a high degree of accuracy in obtaining and verifying that registration, demographic and insurance information is correct and up to date.
• Adhere to HIPAA regulations and other privacy laws to protect patient confidentiality.
• Respond to requests for medical records in compliance with legal requirements.
• Necessary cross training to provide coverage for the office as needed.

Job Summary:

We are looking for an IVF RN to work in a private office setting, which requires specialized knowledge, clinical judgement, and nursing skills. The RN is part of a team using patient care skills to meet established practice guidelines, office policies and regulatory standards, under supervision of the physician or nurse practitioner.

Essential Job Functions:

• Places patients in the exam room and documents for physician the reason for visit.
• Measures patients height, weight, and vitals.
• Gather/Enter/Update patient information in the EMR.
• Assist physician with special procedures and examinations.
• Draw blood and collect lab specimens as requested by the physician.
• Prepare and administer medications on physicians orders.
• Circulates in the Operating Room.
• Recovering patients post operatively.
• Obtain results from outside labs, radiology, and other doctors offices.
• Provide patient education for treatments, medications, and physician instructions.
• Stock rooms with medical supplies and medications. Inventory and order supplies.
• Call patients when ordered by the physician.
• Observe patient confidentiality in accordance with HIPPA.
• Complete other tasks as directed by the physician.

Embryologist III reports to the laboratory director and follows corporate policies/procedures and departmental policies/procedures approved by the laboratory director. Embryologist III is responsible, along with other Lab staff, for providing quality Embryology procedures including but not limited to intracytoplasmic sperm injection (ICSI), Assisted hatching (AH), embryo grading and transfer, embryo/blastocyst vitrification, blastocyst biopsy, biopsied cell processing, oocyte vitrification and warming for infertile couples wishing to achieve pregnancy. Responsibilities include technical benchwork, administrative tasks as assigned by the lab director, quality control and quality assurance activities and documentation including result reporting and tissue transmittal (paper as well as electronic). Participates in on call rotation for alarm handling.Embryologist III reports to the laboratory director and follows corporate policies/procedures and departmental policies/procedures approved by the laboratory director. Embryologist III is responsible, along with other Lab staff, for providing quality Embryology procedures including but not limited to intracytoplasmic sperm injection (ICSI), Assisted hatching (AH), embryo grading and transfer, embryo/blastocyst vitrification, blastocyst biopsy, biopsied cell processing, oocyte vitrification and warming for infertile couples wishing to achieve pregnancy. Responsibilities include technical benchwork, administrative tasks as assigned by the lab director, quality control and quality assurance activities and documentation including result reporting and tissue transmittal (paper as well as electronic). Participates in on call rotation for alarm handling.

Essential Job Functions- Expert Level

• Interacts with patients and staff professionally. Maintains patient confidentiality.
• Learns elements of patient correspondence for the disposition of their cryo stored samples.
• Maintains good working relationships and helps create a patient centered service environment.
• Communicates with other departments of Island Fertility and communicates lab information with
• Physicians as appropriate. This includes following proper hierarchy protocol.

• Performs data entry into LIS/EMR and SART.
• Complete assigned competencies within deadline.
• Follows safety policies. Maintain a safe working environment.
• Reports promptly with utmost truth and transparency, any nonconformance/incident/deviation from
• standard operating procedure(s) whether involved in, discovered, or observed.
• Complete assigned training and competencies within deadline.
• Trains new hires per laboratory director?s request.

To assist in the performance of the routine diagnostic analytical work of the Andrology and Endocrinology Department while complying with and working to all documented procedures in accordance with appropriate accreditation and/or regulatory bodies.

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Job Functions:

• To engage in all duties required for the process of all laboratory tests ensuring that the highest levels of quality and service are maintained.
• To be fully familiar with the laboratory IT system and to participate in the data verification procedures for authorization and validation laboratory results.
• To take part in effective internal and external Quality Control and Assurance.
• Responsible for performing various therapeutic processing and diagnostic tests.
• Explains test procedures to patients.
• Maintains accurate patient documentation, including computerized documentation.
• Performing daily tasks such as semen analysis, semen processing for insemination and for in vitro fertilization, semen cryopreservation, and running the blood hormone analyzer.
• Working as part of an interdisciplinary team to help individuals and families make their dream of building a family a reality.

Job Summary:
The Scheduler is an avital administrative role within our medical office. The candidate is responsible for preparing and maintaining all aspects of the medical providers and APP schedules. The candidate will create and maintain the diagnostic review schedule for the providers. This candidate will ensure the distribution of the schedule adheres to the practice guidelines for all providers including overnight call and weekend coverage distribution.

Key Responsibilities:

• Prepare Physician and APP schedule according to the formula of the practice.
• Enter the information into the various schedule programs
• Update the physician appointment schedules
• Update and communicate changes efficiently and effectively
• Input the diagnostic reviews and ensure no conflicts
• Ensure distribution of the schedule in all areas of the practice
• Serve as a liaison between the providers and other staff members
• Support general office operations.

Essential Job Functions:

• Organizational Skills: Managing complex schedules across multiple providers and departments requires excellent organizational skill. Must be able to prioritize tasks to avoid errors.
• Communication Skills: Effective communication with the medical staff is crucial for efficient operations.
• Attention to Detail: Accuracy in data entry, scheduling and adhering to the practice guidelines is vital to in a healthcare setting.
• Technology Proficiency:
• Comfort and experience using scheduling software, EHR systems, general software, privacy laws.

Job Summary:
The Secretarial Department Supervisor oversees the secretarial team within the healthcare facility. This role involves supervising the secretarial staff, ensuring efficient office and patient record management, coordinating communication between departments, and maintaining compliance with healthcare regulations and organizational policies. The supervisor plays a key role in supporting administrative functions.

Key Responsibilities:

• Supervise and lead the secretarial team, including hiring, training, mentoring, and evaluating performance.
• Oversee scheduling, workflow, and task assignments to ensure timely and accurate completion of secretarial duties.
• Oversee secretarial department providers for scheduling, orders management, outpatient scheduling, and correspondence.
• Ensure compliance with healthcare regulations, HIPAA, and confidentiality standards.
• Coordinate communication between clinical staff, patients, and other departments.
• Handle escalated issues or complex administrative concerns, providing guidance and resolution.
• Maintain and update policies, procedures, and protocols for the secretarial department.
• Prepare reports related to departmental productivity, staffing, and metrics.
• Foster a positive team environment focused on professionalism, accuracy, and customer service.
• Manage staffing schedules to ensure adequate coverage and workflow balance.
• Perform duties of a secretary at least fifty percent of the time

Job Summary:
The Secretarial Department Supervisor oversees the secretarial team within the healthcare facility. This role involves supervising the secretarial staff, ensuring efficient office and patient record management, coordinating communication between departments, and maintaining compliance with healthcare regulations and organizational policies. The supervisor plays a key role in supporting administrative functions.

Key Responsibilities:

• Supervise and lead the secretarial team, including hiring, training, mentoring, and evaluating performance.
• Oversee scheduling, workflow, and task assignments to ensure timely and accurate completion of secretarial duties.
• Oversee secretarial department providers for scheduling, orders management, outpatient scheduling, and correspondence.
• Ensure compliance with healthcare regulations, HIPAA, and confidentiality standards.
• Coordinate communication between clinical staff, patients, and other departments.
• Handle escalated issues or complex administrative concerns, providing guidance and resolution.
• Maintain and update policies, procedures, and protocols for the secretarial department.
• Prepare reports related to departmental productivity, staffing, and metrics.
• Foster a positive team environment focused on professionalism, accuracy, and customer service.
• Manage staffing schedules to ensure adequate coverage and workflow balance.
• Perform duties of a secretary at least fifty percent of the time

Job Summary:
The Healthcare Call Center Supervisor is responsible for overseeing the call center, ensuring high-quality customer service, efficient call handling, and compliance with healthcare regulations. This role involves supervising staff, managing performance, and implementing processes to enhance patient and provider satisfaction.

Key Responsibilities:

• Supervise and lead call center staff, including hiring, training, coaching, and evaluating performance.
• Monitor call quality and provide ongoing feedback to ensure excellent customer service and adherence to healthcare standards.
• Develop and implement call center policies, procedures, and best practices.
• Manage scheduling to ensure appropriate coverage during operational hours.
• Handle escalated calls and complex issues, providing resolution in a professional and timely manner.
• Analyze call center metrics and reports to identify areas for improvement and implement corrective actions.
• Ensure compliance with healthcare regulations, HIPAA, and organizational policies.
• Collaborate with healthcare providers, administrative staff, and other departments to coordinate care and information flow.
• Promote a positive team environment and foster continuous improvement and professional development.
• Maintain documentation related to staff performance, training, and operational procedures.
• Perform the duties of a call center representative at least fifty percent of the time.

Responsible for the daily coordination of the clinical aspects of the medical office while collaborating with the front desk scheduling to ensure the highest level of patient satisfaction and care.

Job Responsibilities:

• Evaluate lead Medical Assistant for need of placing patients in the examination rooms and document for the physician the medication log , vitals and the main reason for the visit in Cerner EMR
• Perform screening and measuring procedures according to protocol. This may include, but is not limited to height, weight, blood pressure, pulse, temperature, EKG. Record findings in the electronic medical record (EMR) Cerner system. Record pharmacy information for each patient for E-Prescribing.
• Assist the Lead Medical Assistant with flow of the physician to comply with schedule
• Draw blood when necessary. Copy patient insurance card to attach to requisition.
• Maintain room cleanliness.
• Assist in obtaining radiology reports, assessment reports and or outside physician documentation..
• Schedule ancillary services and other procedures as needed.
• Maintain, scan patient charts into EMR
• Call in renewal of prescriptions as directed by Physician. Review with physician for any changes needed.
• Secure all medication/needles to be in locked cabinet
• Ensure patient results and correspondences are reviewed in a timely manner by the physician and appropriate follow up is performed according to the physician?s direction
• Cover lunch schedules of Medical Assistants
• Assist in scanning of medical documentation such as EKG, Spirometer, etc.
• Ensure HIPAA guidelines are followed
• Necessary cross training to schedule patients for appointments.
• Front desk intake of patients for registration and exit for appointments