Description Job Summary: Responsible for the coordination of the medical records in regards to the professional services while ensuring the highest level of patient satisfaction and care. The Medical Records Specialist is responsible for maintaining accurate and confidential patient medical records. This role is crucial in ensuring compliance with HIPAA regulations and other relevant legal requirements. The ideal candidate will possess strong organizational skills, attention to detail, and a strong commitment to patient privacy.

Responsibilities:

• Obtain any necessary medical records or documentation that may be required for an appointment.
• Accurately sort and enter patients’ medical records into EMR in correct category.
• Maintain electronic medical records, ensuring they are complete, accurate, and up-to-date.
• Perform all necessary medical record duties including answering phone calls and calling other practices to obtain patient records. Take appropriate messages and follow up.
• Prepare patient charts with physician schedule to confirm all medical records are received and scanned in prior to upcoming appointments.
• Ensure timely release of medical records to authorized individuals or institutions.
• Assist in faxing medical record requests to Verisma and uploading fax confirmations to EMR.
• Follow up with outside practices until medical records have been received.
• Complete tasks of outstanding incoming record requests and release of information form requests.
• Communicate with patients to ensure complete records request received correctly, assist with amendments.
• Act as a liaison between Island Fertility and Verisma.
• Able to utilize all software available to assist in professional services including SPM, Cerner, eIVF and Microsoft Office.
• Assist with coordinating and processing of all patient referrals including specialty and ancillary services.
• Utilizes a high degree of accuracy in obtaining and verifying that registration, demographic and insurance information is correct and up to date.
• Adhere to HIPAA regulations and other privacy laws to protect patient confidentiality.
• Respond to requests for medical records in compliance with legal requirements.
• Necessary cross training to provide coverage for the office as needed.