You are the first point of contact with the patients.
Essential Job Functions:
Perform all necessary receptionist duties including answering, screening and routing of phone calls. Take appropriate messages and ensure the proper delivery of those messages. Be polite and courteous at all times.
Be able to triage phone calls and determine if urgent, give call to physician or nurse immediately.
Greet and register each patient as they arrive.
Verify patient demographics and insurance information into the EMR.
Collect any necessary co-payments.
Notify the provider/staff of patients’ arrival.
Schedule patient appointments.
Schedule any services or procedures as needed.
Maintain/prepare patient charts and physician schedule.
Open and close office, if needed.
Ensure HIPAA guidelines are followed at all times.
city: Brook
You are the first point of contact with the patients.
Essential Job Functions:
Perform all necessary receptionist duties including answering, screening and routing of phone calls. Take appropriate messages and ensure the proper delivery of those messages. Be polite and courteous at all times.
Be able to triage phone calls and determine if urgent, give call to physician or nurse immediately.
Greet and register each patient as they arrive.
Verify patient demographics and insurance information into the EMR.
Collect any necessary co-payments.
Notify the provider/staff of patients’ arrival.
Schedule patient appointments.
Schedule any services or procedures as needed.
Maintain/prepare patient charts and physician schedule.
Open and close office, if needed.
Ensure HIPAA guidelines are followed at all times.
The Marketing Assistant position for the marketing and advertising department, who will be responsible for providing support in a variety of ways to ensure the marketing needs of the medical practices are being met. The ideal candidate will demonstrate strong teamwork skills, take initiative in managing workflow, and contribute to the overall efficiency of the department.
Responsibilities:
Assist the Marketing department with creating, updating and revising practice websites.
Follow up on print materials for approvals and content requests being made by practices.
Proofread print and digital assets created throughout the department for approved style and brand guidelines.
Order all business-related marketing materials for the practices, including brochures, flyers, announcement cards and postcards.
Monitor providers’ online profiles utilizing YEXT and respond to all Google Business reviews.
Proactively assist with workflow management, prioritize tasks efficiently and support team initiatives as needed.
Schedule meetings as needed.
Process invoices and purchase vouchers.
Other administrative duties as assigned.
city: Commack
The Marketing Assistant position for the marketing and advertising department, who will be responsible for providing support in a variety of ways to ensure the marketing needs of the medical practices are being met. The ideal candidate will demonstrate strong teamwork skills, take initiative in managing workflow, and contribute to the overall efficiency of the department.
Responsibilities:
Assist the Marketing department with creating, updating and revising practice websites.
Follow up on print materials for approvals and content requests being made by practices.
Proofread print and digital assets created throughout the department for approved style and brand guidelines.
Order all business-related marketing materials for the practices, including brochures, flyers, announcement cards and postcards.
Monitor providers’ online profiles utilizing YEXT and respond to all Google Business reviews.
Proactively assist with workflow management, prioritize tasks efficiently and support team initiatives as needed.
The Authorization/Referral specialist works in the Authorization Departmentas a liaison between the physician and the patient. The position interfaces with physicians, patients, and administrative personnel and answers phone calls, responds to fax and email communication and routes messages accordingly. The focus of the position is to obtain prior authorizations for medications and/or procedures.
JOB RESPONSIBILITES:
Obtains authorizations for ancillary tests and medical procedures.
Responsible for coordinating and processing of all patient referrals including specialty and ancillary services.
Utilizes a high degree of accuracy in obtaining and verifying that registration, demographic and insurance information is correct and up to date.
Acts as liaison between the MSO and other healthcare providers while exhibiting a high level of customer service skills.
Performs eligibility checks on members as necessary by telephone or electronically.
Follows procedures for proper authorization and processing of all referral services.
Supports physicians and patients in synchronizing appointments, authorizations and tests taking place in different practices.
Communicates with patient and practice to ensure follow through with referrals.
Ensures strict confidentiality of all health records, member information and follows HIPAA guidelines.
Completes all administrative functions related with referral activities in an efficient manner.
Enters all referral hospital, outpatient and other patient specialty health service authorizations into the EMR and practice management system.
Responsible for monitoring all referral reports not received and follow up in a timely manner.
Performs duties in honest and ethical manner.
Perform other duties as assigned.
city: Commack
JOB SUMMARY:
The Authorization/Referral specialist works in the Authorization Department?as a liaison between the physician and the patient. The position interfaces with physicians, patients, and administrative personnel and answers phone calls, responds to fax and email communication and routes messages accordingly. The focus of the position is to obtain prior authorizations for medications and/or procedures.
JOB RESPONSIBILITES:
Obtains authorizations for ancillary tests and medical procedures.
Responsible for coordinating and processing of all patient referrals including specialty and ancillary services.
Utilizes a high degree of accuracy in obtaining and verifying that registration, demographic and insurance information is correct and up to date.
Acts as liaison between the MSO and other healthcare providers while exhibiting a high level of customer service skills.
Performs eligibility checks on members as necessary by telephone or electronically.
Follows procedures for proper authorization and processing of all referral services.
Supports physicians and patients in synchronizing appointments, authorizations and tests taking place in different practices.
Communicates with patient and practice to ensure follow through with referrals.
Ensures strict confidentiality of all health records, member information and follows HIPAA guidelines.
Completes all administrative functions related with referral activities in an efficient manner.
Enters all referral hospital, outpatient and other patient specialty health service authorizations into the EMR and practice management system.
Responsible for monitoring all referral reports not received and follow up in a timely manner.
SUMMARY: The medical receptionist/medical assistant will assist the department with coordination of the daily operations of the front desk, and other duties to ensure efficient work flow and patient care.
Job Duties & Essential Functions:
Utilize Electronic Medical Record (EMR) and/or other systems for check-in/check-out processes including verifying patient demographics, insurance information, obtaining patient signatures on applicable patient forms, and have the patient complete any paperwork associated with the visit.
Enter/scan patient data into the EMR.
Collect any necessary payments and process accordingly.
Facilitate patient flow by notifying the provider of patients arrival, delays or backlogs and communicate with other staff and/or patients as necessary.
Schedule patient appointments and remind the patients of any necessary documentation that may be required for their appointment.
Schedule any services or procedures as needed.
Obtain/retrieve referrals/authorizations/eligibility verification that may be required.
Keep office supplies adequately stocked by anticipating inventory needs and placing orders or advising office manager of items needed.
Place patients in the examination rooms and document using the electronic medical record, medications, vitals and main reason for visit.
Perform screening and measuring procedures, which include but are not limited to, height, weight, blood pressure, pulse, temperature, EKG.
Obtain previous test results from outside labs, radiology, physicians offices, etc.
Prepare rooms after each patient and for specific procedures as needed.
Ensure the cleanliness and adequate supply of medical inventory in each exam room.
Ensure HIPAA and OSHA guidelines are followed at all times.
Perform all other duties as assigned by management.
city: Smithtown
SUMMARY: The medical receptionist/medical assistant will assist the department with coordination of the daily operations of the front desk, and other duties to ensure efficient work flow and patient care.
Job Duties & Essential Functions:
Utilize Electronic Medical Record (EMR) and/or other systems for check-in/check-out processes including verifying patient demographics, insurance information, obtaining patient signatures on applicable patient forms, and have the patient complete any paperwork associated with the visit.
Enter/scan patient data into the EMR.
Collect any necessary payments and process accordingly.
Facilitate patient flow by notifying the provider of patients’ arrival, delays or backlogs and communicate with other staff and/or patients as necessary.
Schedule patient appointments and remind the patients of any necessary documentation that may be required for their appointment.
Schedule any services or procedures as needed.
Obtain/retrieve referrals/authorizations/eligibility verification that may be required.
Keep office supplies adequately stocked by anticipating inventory needs and placing orders or advising office manager of items needed.
Place patients in the examination rooms and document using the electronic medical record, medications, vitals and main reason for visit.
Perform screening and measuring procedures, which include but are not limited to, height, weight, blood pressure, pulse, temperature, EKG.
Obtain previous test results from outside labs, radiology, physicians’ offices, etc.
Prepare rooms after each patient and for specific procedures as needed.
Ensure the cleanliness and adequate supply of medical inventory in each exam room.
Ensure HIPAA and OSHA guidelines are followed at all times.
Perform all other duties as assigned by management.
The IT Project Manager will be a member of the Stony Brook Medicine IT PMO Team and will report to the SBM Director, IT Program Manager. This individual will work in a fast-paced environment as part of multi-disciplinary project teams. The Project Manager will focus on implementing IT solutions focusing on Outpatient Physician and/or Outpatient Hospital Practice Expansions. These expansions include, but are not limited to, the opening of new practice locations, moves of existing practices to new locations, breakdowns and setup of practice locations.
The successful candidate will bring a balance of creative problem solving and hands-on IT Project Management skills and will follow SBM Project Management Office (PMO) standard methodology.
Responsibilities will include:
Develops the project work plan, work breakdown structure, and schedule using a designated project management tool for project team usage. Project Plans include sufficient task-level detail to capture known dependencies and major milestones.
Management of all projects assigned to oversee.
Utilize effective project and time management skills to manage multiple projects simultaneously.
Ensure all projects are consistent with overall customer objectives and strategic plans.
Manage the day-to-day activities of cross-functional project teams and ensures adherence to the project plan.
Deploy best practices approach defined by IT PMO team.
Work to control change, adjust the budget, timeline, and project scope to accommodate approved changes.
Produces timely, detailed summaries and high-level reports
Provide timely and accurate project status providing transparencies for issues, risks, current project state
Identifies and mitigates project risk, keeping issues visible to avoid affecting the project’s success.
Confirm the alignment of customer expectations and project goals.
Ensure proper quality assurance and user acceptance of solutions prior to implementation.
Review and finalize deliverables and monitor quality control.
Develops and maintains strong working relationships with all key stakeholders, including strong working relationships with all key stakeholders, including IT and Practice Executives, Directors, Managers, and Resource Allocation Managers.
Collaborate with Resource Allocation Team to ensure resources with required skills are available to support the implementation of solutions implementations.
Management of all resources assigned to projects.
Motivate, guide and lead the implementation project team to achieve organizational goals and satisfy customers.
Proactively identify project and staff-related issues.
Participate in performance appraisals and contribute to project team performance appraisals.
Assist Practice Owner in the development and tracking of an overall Budget for each implementation.
Performs other related duties as required.
city: Commack
The IT Project Manager will be a member of the Stony Brook Medicine IT PMO Team and will report to the SBM Director, IT Program Manager. This individual will work in a fast-paced environment as part of multi-disciplinary project teams. The Project Manager will focus on implementing IT solutions focusing on Outpatient Physician and/or Outpatient Hospital Practice Expansions. These expansions include, but are not limited to, the opening of new practice locations, moves of existing practices to new locations, breakdowns and setup of practice locations.
The successful candidate will bring a balance of creative problem solving and hands-on IT Project Management skills and will follow SBM Project Management Office (PMO) standard methodology.
Responsibilities will include:
Develops the project work plan, work breakdown structure, and schedule using a designated project management tool for project team usage. Project Plans include sufficient task-level detail to capture known dependencies and major milestones.
Management of all projects assigned to oversee.
Utilize effective project and time management skills to manage multiple projects simultaneously.
Ensure all projects are consistent with overall customer objectives and strategic plans.
Manage the day-to-day activities of cross-functional project teams and ensures adherence to the project plan.
Deploy best practices approach defined by IT PMO team.
Work to control change, adjust the budget, timeline, and project scope to accommodate approved changes.
Produces timely, detailed summaries and high-level reports
Provide timely and accurate project status providing transparencies for issues, risks, current project state
Identifies and mitigates project risk, keeping issues visible to avoid affecting the project’s success.
Confirm the alignment of customer expectations and project goals.
Ensure proper quality assurance and user acceptance of solutions prior to implementation.
Review and finalize deliverables and monitor quality control.
Develops and maintains strong working relationships with all key stakeholders, including strong working relationships with all key stakeholders, including IT and Practice Executives, Directors, Managers, and Resource Allocation Managers.
Collaborate with Resource Allocation Team to ensure resources with required skills are available to support the implementation of solutions implementations.
Management of all resources assigned to projects.
Motivate, guide and lead the implementation project team to achieve organizational goals and satisfy customers.
Proactively identify project and staff-related issues.
Participate in performance appraisals and contribute to project team performance appraisals.
Assist Practice Owner in the development and tracking of an overall Budget for each implementation.
JOB SUMMARY: Gather all necessary information, documentation, and test results prior to a patient’s appointment. This role supports care teams by reviewing charts, coordinating referrals, and communicating with patients to meet our quality metrics while improving visit efficiency and quality of care.
JOB DUTIES:
Perform detailed chart reviews, within the EMR, to close identified gaps in care.
Call patients to collect necessary information and schedule annual visit if necessary.
Contact other providers and check lab and radiology portals to obtain reports, consults, results, and hospital discharge reports.
Collaborate with practice administrators, providers, and other care team members via email, phone, or EMR to ensure coordination of care.
Gather and input data into the Pre-Visit Planning template, then upload template to the patient’s chart.
Additional tasks may be assigned based on departmental needs.
Create chase lists for varying quality measures.
Assist in training and new employees
city: Commack
JOB SUMMARY: Gather all necessary information, documentation, and test results prior to a patient’s appointment. This role supports care teams by reviewing charts, coordinating referrals, and communicating with patients to meet our quality metrics while improving visit efficiency and quality of care.
JOB DUTIES:
Perform detailed chart reviews, within the EMR, to close identified gaps in care.
Call patients to collect necessary information and schedule annual visit if necessary.
Contact other providers and check lab and radiology portals to obtain reports, consults, results, and hospital discharge reports.
Collaborate with practice administrators, providers, and other care team members via email, phone, or EMR to ensure coordination of care.
Gather and input data into the Pre-Visit Planning template, then upload template to the patient’s chart.
Additional tasks may be assigned based on departmental needs.
JOB SUMMARY: Assist the Quality Performance Measurement Unit staff with day-to-day operations to ensure optimum operations.
PRIMARY RESPONSIBILITIES Transition of Care pools & Managed Care Programs
Monitor network TOC pool for ED & MHL referrals and work with practices to schedule appointments as needed.
Review patient charts along with Lab, Zwanger, and Cologuard portals to assess HEDIS measure compliance after receiving gaps in care (GIC) reports from the CIN for managed care incentive programs.
Check IDX if unable to locate patient.
Work with practice administrators to close gaps by providing patient outreach opportunities.
Follow up with practice administrators and provide detailed feedback to the CIN.
Review new patient rosters and notify practices of new patients and patients due for a well care visit.
Respond to all emails.
Answer calls to the SBCM concierge line.
Attend Meetings as necessary
OTHER DUTIES AS NEEDED:
Assist with running reports and pulling data and for ACO measures through Cerner and HealtheRegistries.
Run reports for Promoting Interoperability measures and communicate any outstanding issues with the Practice Administrators for improvement
Review daily UHMC email containing list of SBCM patients seen in the SBUH ED the previous day. Distribute patient information to the appropriate practices.
Report rapid flu test results to the HCS for all participating practices.
Other duties as assigned
city: Commack
JOB SUMMARY: Assist the Quality Performance Measurement Unit staff with day-to-day operations to ensure optimum operations.
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PRIMARY RESPONSIBILITIES ? Transition of Care pools & Managed Care Programs
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Monitor network TOC pool for ED & MHL referrals and work with practices to schedule appointments as needed.
Review patient charts along with Lab, Zwanger, and Cologuard portals to assess HEDIS measure compliance after receiving gaps in care (GIC) reports from the CIN for managed care incentive programs.
Check IDX if unable to locate patient.
Work with practice administrators to close gaps by providing patient outreach opportunities.
Follow up with practice administrators and provide detailed feedback to the CIN.
Review new patient rosters and notify practices of new patients and patients due for a well care visit.
Respond to all emails.
Answer calls to the SBCM concierge line.
Attend Meetings as necessary
?
?
OTHER DUTIES AS NEEDED:
Assist with running reports and pulling data and for ACO measures through Cerner and HealtheRegistries.
Run reports for Promoting Interoperability measures and communicate any outstanding issues with the Practice Administrators for improvement
Review daily UHMC email containing list of SBCM patients seen in the SBUH ED the previous day. Distribute patient information to the appropriate practices.
Report rapid flu test results to the HCS for all participating practices.
We are seeking a board-certified or board eligible Reproductive Endocrinologist and Fertility Specialist to join our growing practice. The ideal candidate will provide comprehensive reproductive healthcare, including the diagnosis and treatment of infertility, hormonal disorders, and other reproductive conditions. This position requires a compassionate and skilled physician dedicated to providing exceptional patient care and contributing to the advancement of reproductive medicine.
Responsibilities:
Patient Care:
Diagnose and treat infertility in both male and female patients.
Perform and interpret diagnostic tests, including hormone level assessments, ultrasound examinations, and semen analysis.
Develop and implement individualized treatment plans, including ovulation induction, intrauterine insemination (IUI), and in vitro fertilization (IVF).
Provide fertility preservation services, such as egg freezing and sperm banking.
Manage patients with reproductive endocrine disorders, such as polycystic ovary syndrome (PCOS), endometriosis, and recurrent pregnancy loss.
Provide patient education and counseling regarding fertility options and treatment outcomes.
Perform surgical procedures related to reproductive health.
Clinical and Administrative Duties:
Maintain accurate and up-to-date patient records.
Collaborate with other healthcare professionals, including nurses, embryologists, and support staff.
Participate in quality improvement initiatives
Adhere to all ethical and legal standards of medical practice.
Participate in on call rotations as needed.
Professional Development:
Stay current with the latest advancements in reproductive endocrinology and fertility.
Participate in continuing medical education (CME) activities.
city: Commack
We are seeking a board-certified or board eligible Reproductive Endocrinologist and Fertility Specialist to join our growing practice. The ideal candidate will provide comprehensive reproductive healthcare, including the diagnosis and treatment of infertility, hormonal disorders, and other reproductive conditions. This position requires a compassionate and skilled physician dedicated to providing exceptional patient care and contributing to the advancement of reproductive medicine.
Responsibilities:
Patient Care:
Diagnose and treat infertility in both male and female patients.
Perform and interpret diagnostic tests, including hormone level assessments, ultrasound examinations, and semen analysis.
Develop and implement individualized treatment plans, including ovulation induction, intrauterine insemination (IUI), and in vitro fertilization (IVF).
Provide fertility preservation services, such as egg freezing and sperm banking.
Manage patients with reproductive endocrine disorders, such as polycystic ovary syndrome (PCOS), endometriosis, and recurrent pregnancy loss.
Provide patient education and counseling regarding fertility options and treatment outcomes.
Perform surgical procedures related to reproductive health.
Clinical and Administrative Duties:
Maintain accurate and up-to-date patient records.
Collaborate with other healthcare professionals, including nurses, embryologists, and support staff.
Participate in quality improvement initiatives
Adhere to all ethical and legal standards of medical practice.
Participate in on call rotations as needed.
Professional Development:
Stay current with the latest advancements in reproductive endocrinology and fertility.
Participate in continuing medical education (CME) activities.
The Laboratory manager assumes the role of clinical embryologist/andrologist while also ensuring compliance in both laboratories with all regulatory agencies, including but not limited to:
American Association for Accreditation of Ambulatory Surgery Facilities
US Food and Drug Administration
New York State Department of Health Clinical Laboratory Evaluation Program
New York State Tissue Bank Resources Program
Society for Assisted Reproductive Technologies
US Centers for Disease Control
College of American Pathologists
American Society for Reproductive Medicine
The Laboratory Manager serves as the quality system manager and has the training experience and authority to provide effective leadership for activities necessary to ensure communication, training, competency assessment, and ongoing compliance monitoring with requirements under the laboratory’s quality management system. The laboratory manager reports to the Laboratory Director.
The laboratory manager is responsible for maintaining an organizational plan which consists of a current organization chart, personnel policies, and job descriptions that define qualifications and duties for all personnel, including specimen collection staff, technical staff, supervisors, labratory managers, administrators, assistant directors, and the laboratory director, as well as the consultants.
The laboratory manager is responsible for maintaining records of the relevant licensure, educational, and professional qualifications, training and experience, continuing education, dates of employment, and competence of all personnel for the duration of employment and six years thereafter.
Able to work as a fully trained clinical embryologist and andrologist performing all duties and tasks required for embryology and therapeutic andrology procedures.
Work well with staff-offering them support and providing them feedback when necessary.
Rotate weekends and holidays as necessary.
Ensuring that all staff adhere to standard operating procedures and the quality management system.
Ensuring proper operation of all equipment and helping staff troubleshoot equipment issues when necessary.
Working with vendors to ensure equipment is appropriately chosen, delivered, installed, utilized, and maintained.
Ability to read, interpret, and clarity regulations to ensure compliance as well as handle live inspections and correct deficiencies when necessary.
Keeping standard operating procedures and quality management system updated and relevant.
Ensuring regular communication with the laboratory, staff, physicians, ancillary stafff and company management.
Clearly defining, implenting, and maintaing all aspects of the quality management system including hiring and training new staff, performing regular audits, periodic updating to SOPs, staff competency assessment, retraining staff when necessary, and documenting all quality acitivities appropriately, and maintaining records for a period no less than 2 years.
city: Commack
The Laboratory manager assumes the role of clinical embryologist/andrologist while also ensuring compliance in both laboratories with all regulatory agencies, including but not limited to:
American Association for Accreditation of Ambulatory Surgery Facilities
US Food and Drug Administration
New York State Department of Health Clinical Laboratory Evaluation Program
New York State Tissue Bank Resources Program
Society for Assisted Reproductive Technologies
US Centers for Disease Control
College of American Pathologists
American Society for Reproductive Medicine
The Laboratory Manager serves as the quality system manager and has the training experience and authority to provide effective leadership for activities necessary to ensure communication, training, competency assessment, and ongoing compliance monitoring with requirements under the laboratory’s quality management system. The laboratory manager reports to the Laboratory Director.
The laboratory manager is responsible for maintaining an organizational plan which consists of a current organization chart, personnel policies, and job descriptions that define qualifications and duties for all personnel, including specimen collection staff, technical staff, supervisors, labratory managers, administrators, assistant directors, and the laboratory director, as well as the consultants.
The laboratory manager is responsible for maintaining records of the relevant licensure, educational, and professional qualifications, training and experience, continuing education, dates of employment, and competence of all personnel for the duration of employment and six years thereafter.
Able to work as a fully trained clinical embryologist and andrologist performing all duties and tasks required for embryology and therapeutic andrology procedures.
Work well with staff-offering them support and providing them feedback when necessary.
Rotate weekends and holidays as necessary.
Ensuring that all staff adhere to standard operating procedures and the quality management system.
Ensuring proper operation of all equipment and helping staff troubleshoot equipment issues when necessary.
Working with vendors to ensure equipment is appropriately chosen, delivered, installed, utilized, and maintained.
Ability to read, interpret, and clarity regulations to ensure compliance as well as handle live inspections and correct deficiencies when necessary.
Keeping standard operating procedures and quality management system updated and relevant.
Ensuring regular communication with the laboratory, staff, physicians, ancillary stafff and company management.
Clearly defining, implenting, and maintaing all aspects of the quality management system including hiring and training new staff, performing regular audits, periodic updating to SOPs, staff competency assessment, retraining staff when necessary, and documenting all quality acitivities appropriately, and maintaining records for a period no less than 2 years.
Responsible for the coordination of the front reception area in regards to the professional services while ensuring the highest level of patient satisfaction and care.
Essential Job Functions:
Perform all necessary receptionist duties including the answering, screening and the routing of phone calls. Take appropriate messages and ensure the proper delivery of those messages.
Greet and register each patient as they arrive
Verify patient demographics and insurance information.
Schedule patient appointments and obtain any necessary documentation that may be required for such appointment.
Enters patient data into the electronic health records as well as documenting the payment into the patient’s electronic medical record at the time of service.
Schedule ancillary services and other procedures
Maintain patient charts and filing into EMR system
Prepare patient charts, physician schedules, and confirm appointments one day prior to scheduled appointment
Able to utilize all software available to assist in professional services including SPM, Cerner and Microsoft Word.
Verify and counsel patients regarding their insurance benefits.
Collect payments from patients.
Obtains authorizations for ancillary tests and medical procedures.
Responsible for coordinating and processing of all patient referrals including specialty and ancillary services.
Utilizes a high degree of accuracy in obtaining and verifying that registration, demographic and insurance information is correct and up to date.
Follows procedures for proper authorization and processing of all referral services.
Supports physicians and patients in synchronizing appointments, authorizations and tests taking place in different practices.
Communicates with patient and practice to ensure follow through with referrals.
Ensure patient results and correspondences are reviewed by the physician(s) and appropriate follow up is performed according to the physician (s) direction
Ensure HIPAA guidelines are followed
Type various letters, reports or any other correspondence
Necessary cross training to provide coverage for the office as needed
city: Commack
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Job Summary:
Responsible for the coordination of the front reception area in regards to the professional services while ensuring the highest level of patient satisfaction and care.
Essential Job Functions:
Perform all necessary receptionist duties including the answering, screening and the routing of phone calls. Take appropriate messages and ensure the proper delivery of those messages.
Greet and register each patient as they arrive
Verify patient demographics and insurance information.
Schedule patient appointments and obtain any necessary documentation that may be required for such appointment.
Enters patient data into the electronic health records as well as documenting the payment into the patient’s electronic medical record at the time of service.
Schedule ancillary services and other procedures
Maintain patient charts and filing into EMR system
Prepare patient charts, physician schedules, and confirm appointments one day prior to scheduled appointment
Able to utilize all software available to assist in professional services including SPM, Cerner and Microsoft Word.
Verify and counsel patients regarding their insurance benefits.
Collect payments from patients.
Obtains authorizations for ancillary tests and medical procedures.
Responsible for coordinating and processing of all patient referrals including specialty and ancillary services.
Utilizes a high degree of accuracy in obtaining and verifying that registration, demographic and insurance information is correct and up to date.
Follows procedures for proper authorization and processing of all referral services.
Supports physicians and patients in synchronizing appointments, authorizations and tests taking place in different practices.
Communicates with patient and practice to ensure follow through with referrals.
Ensure patient results and correspondences are reviewed by the physician(s) and appropriate follow up is performed according to the physician (s) direction
Ensure HIPAA guidelines are followed
Type various letters, reports or any other correspondence
Necessary cross training to provide coverage for the office as needed
