JOB SUMMARY: Gather all necessary information, documentation, and test results prior to a patient's appointment. This role supports care teams by reviewing charts, coordinating referrals, and communicating with patients to meet our quality metrics while improving visit efficiency and quality of care.

JOB DUTIES:

Perform detailed chart reviews, within the EMR, to close identified gaps in care.

Call patients to collect necessary information and schedule annual visit if necessary.

Contact other providers and check lab and radiology portals to obtain reports, consults, results, and hospital discharge reports.

Collaborate with practice administrators, providers, and other care team members via email, phone, or EMR to ensure coordination of care.

Gather and input data into the Pre-Visit Planning template, then upload template to the patient's chart.

Additional tasks may be assigned based on departmental needs.

Create chase lists for varying quality measures.

SALARY RANGE: 

$22.50-$25.00 per hour