Patient Navigator-IVF Job – NY, Commack

city: Commack
  • Obtain and enter all demographic information for both the patient and their partner, (where applicable.)
  • Set up and explain portal use for patient/couple. Trouble shoot any issues patients are having with the portal
  • Assign all appropriate paperwork/consents to the portal
  • Verify eligibility and benefits within 24 hours of call
  • Upload benefit information to the portal, notify patient by text and follow up call.
  • Explain and answer all patient benefit questions
  • Enter appointments into eIVF and TEAMS accurately
  • Confirm new patient appointments
  • Ensure all documents are in place(registration/Insurance/pharmacy cards/licenses/photos and patient history complete) prior to their appointment
  • Verify insurance benefits every 6 months for existing patients.
  • Verify and enter new insurances for existing patients.
  • Back up for call center
  • Back up for scanning
  • Back up for record releases

Salary: $22-$26 per hour

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