Medical Receptionist Job – NY, Southampton

city: Southampton

Job Responsibilities:

  • Perform all necessary receptionist duties including answering, screening and routing of phone calls.
  • Take appropriate messages and ensure the proper delivery of those messages. Be polite and courteous at all times.
  • Be able to triage phone calls and determine if urgent, give call to physician or nurse immediately.
  • Keep reception area clean and organized.
  • Greet and register each patient as they arrive.
  • Verify patient demographics and insurance information.
  • Enter patient?s data into the EMR.
  • Collect any necessary co-payments and process accordingly.
  • Facilitate patient flow by notifying the provider of patients? arrival, delays or backlogs and communicate this with other staff and patients, if need be.
  • Schedule patient appointments and obtain any necessary documentation that may be required for such an appointment.
  • Schedule any services or procedures as needed.
  • Obtain referrals/authorizations that may be required for scheduled appointments/procedures. This varies by insurance plan.
  • Maintain/prepare patient charts, physician schedules and confirm appointments one day prior to scheduled appointment.
  • Telephone patients if there is a change in the physician?s schedule and/or appointment needs to be rescheduled.
  • Keep medical office supplies adequately stocked by anticipating inventory needs and placing orders or advising office manager.
  • Open and close office, if needed.
  • Ensure HIPAA guidelines are followed at all times.
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