Medical Receptionist- Island Fertility Job – NY, Commack

city: Commack


Job Summary:

Responsible for the coordination of the front reception area in regards to the professional services while ensuring the highest level of patient satisfaction and care.

Essential Job Functions:

  • Perform all necessary receptionist duties including the answering, screening and the routing of phone calls. Take appropriate messages and ensure the proper delivery of those messages.
  • Greet and register each patient as they arrive
  • Verify patient demographics and insurance information.
  • Schedule patient appointments and obtain any necessary documentation that may be required for such appointment.
  • Enters patient data into the electronic health records as well as documenting the payment into the patient's electronic medical record at the time of service.
  • Schedule ancillary services and other procedures
  • Maintain patient charts and filing into EMR system
  • Prepare patient charts, physician schedules, and confirm appointments one day prior to scheduled appointment
  • Able to utilize all software available to assist in professional services including SPM, Cerner and Microsoft Word.
  • Verify and counsel patients regarding their insurance benefits.
  • Collect payments from patients.
  • Obtains authorizations for ancillary tests and medical procedures.
  • Responsible for coordinating and processing of all patient referrals including specialty and ancillary services.
  • Utilizes a high degree of accuracy in obtaining and verifying that registration, demographic and insurance information is correct and up to date.
  • Follows procedures for proper authorization and processing of all referral services.
  • Supports physicians and patients in synchronizing appointments, authorizations and tests taking place in different practices.
  • Communicates with patient and practice to ensure follow through with referrals.
  • Ensure patient results and correspondences are reviewed by the physician(s) and appropriate follow up is performed according to the physician (s) direction
  • Ensure HIPAA guidelines are followed
  • Type various letters, reports or any other correspondence
  • Necessary cross training to provide coverage for the office as needed
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