Job Summary:

The Lead Medical Assistant collaborates with the Administrator in an office setting to

ensure quality patient care.

Essential Job Functions:

· Under the direction and supervision of the Administrator provides a leadership

role amongst the medical assistants

· Monitors patient flow

· Manages maintenance of equipment

· Set up and pull reports on Bardy dx patients.

· Ensure HIPPA guidelines are always followed.

· Oversees and coordinates the MA tasks in the clinical department.

· Monitor the performance of the department.

· Maintains and implements all policies and procedures set in place.

· Ensure quality measures assigned are met for each patient

· Referral/Radiology tracking for assigned provider

· Willing to take on additional tasks/work while continuing to manage daily workflow

· Assist the Administrator with any and all tasks related to the MAs as needed.

· Training for onboarding staff.

· Provide guidance to staff members; including changes in policies and procedures

implemented.

· Direct, supervise, and coach clinical staff. Work closely with MAs to understand

needs and resolve issues.

· Lead daily prioritization of provider's appointment day sheets and patient’s

needs.

· Close out all patient laboratory insurance claims/issues with

Sunrise/Quest/LabCorp/Toplab.

· Communication/Relationship with laboratory representatives to ensure office

supply needs, patient lab processing, coding, and billing issues.

· Liaison for communication with the Practice Administrator for needs and

concerns.

· Vaccine inventory within Powerchart and refrigerator.

· Provide Clinical Supply orders and oversee the receipt of shipping and inventory.

· Log sheet maintained for Multi-vial dosage injections, exam rooms, crash cart

medications, Sample medications, AED, Eyewash station, Refrigerator, and Freezer. · Performs other related duties, which may be inclusive, but not listed in the job description.