Job Summary:
The Insurance Benefits Verification Specialist plays a crucial role in the fertility practice by ensuring accurate insurance coverage for patients. This position requires strong attention to detail, excellent communication skills, and a deep understanding of insurance policies and procedures. Part of this role is patient facing. It will require money collection and financial conversations with the patients.
Essential Job Functions:
- Rotate weekends and holidays as necessary
- Booking appointments (eIVF)
- Updating patient demographics/Insurance
- Verify patient insurance eligibility and coverage for fertility treatments and procedures
- Update patient records with insurance verification information
- Collecting patient out-of-pocket costs and co-payments.
- Communicate insurance information to patients in a clear and concise manner
- Answer patient questions regarding insurance coverage
- Stay current on changes in insurance regulations and policies that affect fertility