Job Summary:

This role is responsible for assisting Meeting House Lane, Medical Practice in the overall operational efficiency and strategic direction of multiple ambulatory practices. The ideal candidate will possess strong leadership and analytical skills to drive process improvement, staff development, and financial performance. Key responsibilities include assisting in overseeing daily operations, implementing strategic plans, and ensuring compliance with organizational goals.

The Assistant Director of Operations will collaborate closely with the director, practice administrators, corporate office staff, and providers to optimize patient care, enhance efficiency, and foster a positive work environment. This position reports to the Director of Operations for SB Administrative Services, LLC & Stony Brook Community Medical,PC

Essential Job Functions:

• Leadership and Planning: Excels in leadership, goal setting, and process implementation. Possesses strong analytical and problem-solving skills to address complex challenges.
  • Collaborates with the Director to prioritize and execute key projects and initiatives.
• Staff Leadership: Provides guidance and support to practice staff.
• Process Improvement: Identifies and implements process improvements to streamline workflows and enhance practice performance.
• Practice Onboarding: Provides support for the integration of new practices into the network.
• Strategic Contribution: Provides strategic input to optimize ambulatory practice operations.
• Strategic Planning: Contributes to the development and execution of departmental strategic plans.
• Operational Efficiency: Evaluates staffing and patient flow to maximize provider productivity and enhance operational efficiency.
• Operational Expertise: Demonstrates a strong understanding of operations management principles and their application to healthcare.
• Operational Oversight: Supports the Director in the day-to-day administrative management of ambulatory practices.
• Performance Analysis: Develops and analyzes practice metrics to support strategic decision-making. Provides data-driven insights to optimize operations and drive future initiatives.
• Software Implementation: Supports the implementation, training, and optimization of practice management software (e.g., Phreesia, athenaIDX, Blk Bag, Cyracom).
  • Disseminates performance reports for Phreesia metrics to practices for review and provides guidance on optimizing utilization.
• Collaborative Partnerships: Fosters strong relationships with corporate office and practice administrators to achieve shared goals.
• Site Visitation: Conducts regular site visits to assess operational performance.
• Cross-Functional Support: Provides coverage for various positions as needed.

Note: This job description is a summary of key responsibilities and does not encompass all duties, which may change over time.