Job Summary:

The Administrative Assistant provides high-level administrative, operational, and project support to the Medical Director and Administrator of Meeting House Lane Medical Practice. This role supports efficient clinical and administrative operations, assists with strategic initiatives, and ensures organized and effective communication across the practice. The ideal candidate demonstrates strong organizational skills, excellent communication, and the ability to operate successfully in a fast-paced healthcare environment.

Essential Job Functions:

Administrative & Operational Support

· Assist with day-to-day administrative duties to support leadership and maintain operational efficiency, workflow, and compliance.

· Coordinate schedules, meetings, calendars, and communications for the Medical Director and Administrator, ensuring timely follow-up and prioritization.

· Prepare reports, presentations, meeting materials, and correspondence.

· Answer and direct phone calls professionally and efficiently.

· Maintain project trackers, reimbursement processes, and administrative documents to ensure accurate record-keeping.

Project, Strategic & Process Support

· Support the execution of practice-wide strategic initiatives.

· Participate in special projects, ensuring deadlines and deliverables are met.

· Assist with implementing new workflows, policies, and clinic processes.

· Collect, review, and organize practice metrics, patient flow data, and operational reports to support decision-making and performance improvement.

· Utilize systems and software to support leadership needs and operational efficiency.

Communication & Coordination

· Serve as a liaison between leadership, staff, and corporate offices to ensure clear and coordinated communication.

· Support committees, task forces, and operational meetings through scheduling, documentation, and follow-up.

· Assist with onboarding coordination and training logistics for new staff.

· Support staff communication, development initiatives, and workflow updates across the practice.

· Help ensure adherence to organizational policies, procedures, and quality standards.