Administrative Assistant-HALI Job – NY, Stony Brook

city: Brook

Responsibilities:

Perform duties of a secretary utilizing specific knowledge of medical terminology and all office policies and procedures.

 Job Functions:

  • Answer incoming calls.
  • Triage phone calls and determine if urgent, give call to physician or nurse immediately. Handle all calls with confidence, compassion and efficiency.
  • Make appointments for new and existing patients.
  • Collect and verify patient demographic information.
  • Review and maintain providers’ schedules to ensure productivity and that appointments are scheduled appropriately.
  • Verify insurance with billing department.
  • Prepare charts.
  • Call outside offices for medical records.
  • Scan records into patient’s electronic chart.
  • Enter patient information and medical history into EMR.
  • Providing training and support to new administrative staff, and keeping current staff updated on changes in procedures or regulations.
  • Acting as a liaison between patients, healthcare providers, and other administrative staff, facilitating clear and effective communication.
  • Resolving issues and complaints from patients or staff members, and implementing solutions to prevent recurrence.
  • Oversee payroll, communications and day-to-day operations as needed in Practice Administrator’s absence.
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