The role of the Medical Assistant Trainer is to develop and to conduct training programs for our new and existing SBCM practices. As a trainer, you will work with our physicians, nurse practitioners, physician assistants and other staff to ensure that our EMR enhances physician productivity and the delivery of patient care.
Essential Job Functions:
Be able to interact with practice personnel to facilitate training on the EMR.
Keen understanding of clinical work flows and how software can aid in patient care. Develop, prepare and lead training sessions in group and one-on-one settings.
Create and maintain learning curriculum for new and existing staff.
Work with management to provide communications on system updates.
Create e-learning tips and training materials.
Document, provide feedback, answer questions and provide enhancement requests.
Travel to sites to provide on-site support.
Identify opportunities for process and quality improvement for patient flow.
Provide excellent customer service